Updates

Discontinued Items Notification

The following items listed below are at or below a one month supply and are considered discontinued.

MAY
BEDROOMS

-

MAY
DINING ROOMS

-

MAY
MATTRESSES

-

LAST'S MONTH

MARCH
Discontinued PDF List
CLICK HERE

 

JANUARY
Discontinued PDF List
CLICK HERE

NOV/DEC
Discontinued PDF List

CLICK HERE

FAQs

Basic questions that customers may ask

1.

Where can I find the dimensions of a piece of furniture?

Dimensions can be seen on the Product detail page in the description area.

2.

How should I clean my upholstery?

Our upholstery products have a tag located under one of the seat cushions or under the unit itself. The tag shows a universal cleaning code. An explanation of those cleaning codes is available 

3.

Can I buy an extra table leaf?

We cannot sell a table leaf separately from the table. Each leaf is cut when the table is made; therefore additional leaves are not available.

4.

What is the difference between King size and California King size beds?

California King size is 4″” longer and 4″” narrower than King size.

5.

What is DuraPella®?

DuraPella® is a high-tech fabric that is a breakthrough in comfort. DuraPella® consists of 100% MicroDenier Polyester Suede, which gives you the subtle look and elegant feel of suede, yet is durable and stain-resistant… the best of both worlds! Everyday spills like coffee, wine and even ball point pen are cleaned easily and effectively with a mixture of low PH balance liquid soap and water. You can enjoy luxury in everyday living with DuraPella®!

6.

Is there a way to touch up the finish on my furniture?

Touch up crayons and markers are available at local hardware and home improvement stores in a variety of color packs. These types of crayons and markers that are made especially for furniture work well in touching up most flaws.

7.

I need assembly instructions for my furniture. Where can I get them?

If the item(s) you purchased require assembly, detailed instructions should have been included in the carton. If they were missing or you have misplaced them, please submit the following information: a copy of your original sales receipt, your name, fax number or mailing address and the model number(s) you need to assemble. You may fax your request to 800-856-4976 or mail it to:

Ashley Furniture Ind., Inc.
Attn: Consumer Affairs
One Ashley Way
Arcadia, WI 54612